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Q Do you offer 2 & 6 paddle units? |
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A.
Not at this point. We’ve previously offered a six paddle unit in
addition to the current 4 paddle version. When we previously
offered both a 6 paddle & 4 paddle systems, we’ve found a strong
demand for the 4 paddle station. |
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Q Is
the device compliant with US, European and
Australian requirements and standards? |
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A.
The device has undergone
electromagnetic compatibility (emissions and immunity), also safety
compliance testing to relevant and mandatory requirements in
the Australasian, European, and North American markets.
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AS/NZS
CISPR11 (Australian Communications Authority, C-tick) N11686;
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EN61326:1997+A1, A2, A3: 2003 Clause 7 (emission requirements)
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EN
55022 Class B (power supply);
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EN
60950 (power supply);
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EN
61326:2002;
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EN61000 Series;
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FCC
Title 47 Part 15 Class B (US Federal Communications Commission);
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UL
1950 (device safety);
See the
Technical Data page for further compliance information. |
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Q What
is the turn around time for delivery? |
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A. We
maintain a buffer stock of Jar Tester
so can normally fill orders within the week. Please
contact us regarding current stock levels available. |
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Q What
are the Jar Tester's dimensions
& mass? |
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A. Boxed (packaged) -
750mm L x 250mm D x 465mm H @ 15.8Kg
Unboxed - 700mm L x
210mm D x 390mm H @ 12.2Kg |
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Q What
do you mean by “advanced backlighting design”? |
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A.
The
advanced backlighting design provides contrasted illumination for
accurate observation of
floc size, density, settling rates and supernatant/subnatant clarity/colour
break.
The
uniquely positioned lighting array includes wide angle low wattage
(2.4W) LEDs and an acrylic diffuser. Potential interference caused by thermally
induced currents that may hinder settling floc particles is avoided. |
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Q
What courier service do you use? |
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A. For distribution within
Australia we use Australia Post or your preferred carrier. For
international distribution we use Fedex,
Australia Post or your preferred carrier. |
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Q Do you offer discounts? |
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A. We
understand price
is important to our customers. Currency fluctuations and product volumes
impact price.
We are happy to discuss pricing
on a specific project basis. |
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Q Can
I order on-line? |
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A. Enquires/orders can be made though our
contact page. |
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Q
What forms of payment do you take? |
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A. We
accept electronic funds transfer or cheque payment. |
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Q What
range of speeds
(RPM)
does Jar Tester
operate at? |
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A. The recommended operating range is 20 – 200
RPM
providing an equivalent plant velocity gradient range of 15 – 750
–s. |
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Q. Is the Platypus Jar Tester portable? |
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A. Yes, the instrument weighs 12kg (~30lbs) - we also offer a custom
carry case |
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Q How
do I choose between 1 and 2 litre beakers? |
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A.
This is determined by personal preference. |
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Q
Do the 1 and 2 litre jars have clearance to remove the jar without spillage? |
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A. Jars have
ample freeboard above the plimsoll lines and anti-slip top 'lips' to
avoid spillage when handling. |
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Q What voltage does the
Jar Tester
require? |
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A. The Jar Tester requires a
supplied
external powerpack; 240,110, 220 Volt with appropriate supplied
cable. |
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